Alinea Partners | Your Sales Assessments Company

PAR

Do you measure Prospect Abandonment Rate?

2 OUT OF 3 HIGH-TECH BUYERS ABANDON THEIR BUYING JOURNEYS IN FRUSTRATION. DO YOU KNOW HOW MANY YOU ARE LOOSING DAILY?

A DIFFERENT TRAIN OF THOUGHT

WE CONSISTENTLY ASSESS AND TRANSFORM CUSTOMER BUYING EXPERIENCES AND COMPANY PRODUCT AND SERVICE PORTFOLIOS FOR THE BIGGEST IT/TELECOMMUNICATIONS COMPANIES AND THEIR PARTNERS, GLOBALLY.

SCHEDULE A MEETING

Why Customer Experience Matters

OUR CUSTOMER EXPERIENCE REPORT IS FULL OF STATISTICS, BENCHMARKS AND CASE STUDIES ON WHAT IT IS LIKE TO BUY SOFTWARE, HARDWARE, AND SERVICES FROM HIGH-TECH COMPANIES ALL OVER THE WORLD.

DOWNLOAD CUSTOMER EXPERIENCE REPORT

READ OUR LATEST CASE STUDIES

WANT TO KNOW WHAT OTHERS ARE SAYING ABOUT WORKING WITH US? LEARN MORE ABOUT OUR MANAGED SERVICES, RESULTS AND OUR GREAT CLIENTS!

DOWNLOAD LATEST CASE STUDY

CUSTOMER EXPERIENCE ASSESSMENTS

Major technology vendors invest tens of millions of dollars in driving sales through reseller channels. While they have a raft of support, enablement, and incentive programs to help resellers succeed, they generally lack insight into the risk of revenue leakage caused by a poor buying experience. Every report benchmarked against +700 conducted globally.

PORTFOLIO ASSESSMENTS

What products, software and services are you currently selling? What products, software and services could you sell? With this program we identify Portfolio ‘White Spaces.’ Where are opportunities to better upsell? Learn where you can create new, better packaged and more profitable offers and managed services for your existing clients and prospects.

CHANNEL DEVELOPMENT PROGRAMS

The company works with 100s of channel partners yearly. Our conversations reflect: moving from transactional to value based selling, increasing profit, business outcome selling, identification of Offer Portfolio Whitespaces, building or participating in marketplaces and ecosystems, identifying IP and creating or supporting partner-to-partner (P2P) relationships.

A great example of how common interest between VMware, Microsoft, and Atea Danmark has been 'facilitated' by yourselves, to everyone's benefit: chiefly our customers! Leahanne Hobson and her team have been absolutely instrumental in enabling this position for Atea.

Sverre PandurroHead of Cloud Sales — ATEA Danmark

The Customer Experience Assessment showed us just how accessible we are, and where we had to improve accessibility. It allowed us to measure how we performed from the customer's point of view and also from different stages within the buying process.

Patrik LännerbergBusiness Area manager Customer Development — TeleComputing Sweden

Alinea Partners’ external perspective, combined with their expertise, very strong methodology, and approach, helped us discover blind spots [within our demand generation process] that we can eliminate and prevent in the future. There are still areas that need improvement, but we have a plan for this journey and see our organization is heading in the right direction.

Justin TurnerHead Sales & Marketing — Ambit Group

Some of Our Managed Service Clients

TRUSTED PARTNER SERVICES

At Alinea Partners, we believe in building partnerships on a foundation of trust and early collaboration. Our partner services help our clients optimize their partner programs.

ALINEA PARTNERS' TV

Play Video

SOLUTION MAPPING ASSISTS WITH OFFER AND PROPOSITION DEVELOPMENT, PACKAGING, UPSELLING AND MANAGED SERVICES CREATION.

Play Video

GARBAGE IN – GARBAGE OUT: PARTNERS' ECOSYSTEM SUCCESS IS BUILT ON THE DATA IT IS MADE OF, WITH BOB MOORE, CEO AT CROSSBEAM

Play Video

THE MAKING OF OUR RECENTLY RELEASED CUSTOMER EXPERIENCE REPORT WITH JEREMY COX, FOUNDER/CHIEF ANALYST OF CX-CREATE TO TALK ABOUT SOME OF THE SECRETS IN THE REPORT.

LINKEDIN COMMUNICATIONS

Get regular personal and professional insights and thoughts from Leahanne Hobson about the topics of leadership, management, culture, team, family and core values! Leahanne is also happy to connect and exchange with you about channel development, offer development, sales and strategic marketing based on her experiences working with the biggest IT and Telco companies and their channel partners around the world.