Chloe Cameron

Chloe Cameron

We’re really busy growing the business and, when things are running full speed, it isn’t always easy to stop and look at where improvements are needed. We wanted a professional look from the outside on the experience people have when they want to buy or partner-up.

The Sales Experience Assessment conducted by Alinea Partners did exactly that. It gave us an end-to-end overview of our buying process as well as our customer experience, and we discovered important things to improve. Moreover, we also got reinforcement in the areas where we are really good and that feels great. This allows us to invest in our unique point of view and where we can make an impact. So, we’re doubling up to provide more delightful experiences to our partners.