Frustrated, yes. Disappointed, probably. Maybe even discouraged. But that doesn’t mean you should jump to conclusions and assume the worst.
Let me paint you a scene.
Some days ago, Germain Henriquez and I organized an online training. Attendants all over the world participated in our webinar – and it went great! Even before we finished, we were receiving in-time collaboration and meeting requests.
The next day, Germain called me to go over the results. He’d only received one message regarding a future collaboration and said he was disappointed.
I couldn’t help but smile. I told him in my entire career I had never seen webinar participants take action this quickly. It was like pushing the answer but Tom on a game show before the host finished the question. I suggested patience. That type of response showed we hit a nerve. I had a good feeling about it – and so should he.
As it turned out, we received a whole lot more messages later that day.
Moral of the story?
Know your audience behaviors. Set goals realistically. And if results really are falling short, learn your lesson and do better next time.